Activities

Activities

An important aspect in Client management system is to keep track of all the tasks, meetings, calls, events, or activity records.You can neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc. They can be very useful in initiating and tracking pending action items and in recording the results of meetings or events.

In Client management system, the Activities module is where you can create and associate business tasks, events and calls. Each activity has vital information on the date, time, priority level and notification parameters that can even be accessible from within the record it is associated to.


TASKS
Task refers to a specific piece of work required to be done within a given time frame. In Client management system, you can create recurring tasks and set reminders to your tasks.

EVENTS
Event refers to an activity that happens at a given place and time. In Client management system, you can create recurring events, set reminders, and add invitees to the event.

CALLS
Keep track of the inbound calls (received from leads and customers) and outbound calls (dialed to leads and customers) in Client management system.

CLIENT MANAGEMENT SYSTEM View
Take a quick glance at the Client management system view to get a clear picture of all the necessary details of activities grouped under four categories based on priority.

    • Related Articles

    • CRM Activities

    • Can I delete activities?

      Yes. Activities can be deleted, provided you have delete permission. Use the Delete option available in the Activities home page. 
    • Create Recurring Activities

      An activity can be repeated by using the recurring option while creating tasks and events. You can also create recurring tasks in bulk from the list view. Availability Profile Permission Required: Access to the Activities Tab that includes View, ...
    • Can I delete activities?

      Yes. Activities can be deleted, provided you have delete permission. Use the Delete option available in the Activities home page.
    • How to set reminders for activities?

      While creating a task or event in CRM, you can set a reminder for it. There are two options for reminders: Alert through Email - On selecting this option, you can receive reminders for your tasks or events through emails. Alert through Pop-up - On ...