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Add a new department
Click on the "Settings". In the "Departments" section, click the “+ Add” button. Add the Department name and description. Choose whether this department will be "Public" or "Private". Add users to the department by selecting the user from the display ...
How can I add a new Topic containing solutions?
You can add multiple Topics to contain solutions. To add a new Topic, Click Solutions tab in Helpdesk Right click on your parent Topic In the options listed click Create Topic You can also right click on an existing topic, to add a sub-topic to it.
How can I add a new Topic containing solutions?
You can add multiple Topics to contain solutions. To add a new Topic, Click Solutions tab in Helpdesk Right click on your parent Topic In the options listed click Create Topic You can also right click on an existing topic, to add a sub-topic to it.
How to add fields in an existing web form?
In the form builder, you can drag & drop the fields you need and change the font style and size, background color, alignment of the fields, etc. To add fields in an existing web form Click Setup > Website Integration > Web Forms. In the Web Forms ...
Fields
Set Access Permissions for Fields With the field-level security, you can control the access rights of CRM fields for various profiles. This will ensure smooth security at the field-level, allowing users to access the fields that are relevant to their ...