An example of how to, Set an Intelligent Trigger in your Web site
n the following example, two types of visitors will be triggered in two different ways.
- In
the first rule, when the visitor lands on your website and if the
current page of the visitor contains zillium.html in the URL, then a
chat invite stating the name of the agent and the message they like to
show the visitor will be triggered in 5 seconds.
- In the second
rule, if the visitor is accessing the pricing page of your website
suddenly leaves the page and navigate to another page. Then, you set a
rule to trigger him with a message on the next page after 5 seconds and
bring him back to the pricing page and close the deal.
Note:
The rules follow a top-down execution method, whichever rule first matches the visitor criteria will be executed.
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How to Add an Intelligent Trigger Rule?
In Settings, select the Automation tab and click on the Intelligent Trigger section. Now, click on the Add button to set an intelligent trigger rule. Now, select the option where you like to set the trigger in your website. Lands on my website: ...
Example of how to set a Lead scoring rule
You would like to add 25 points to the visitor whose last visit time spent on the website is more than 15 min. Now choose the condition as “Last visit duration”, choose the criteria as “is more than” and enter the value as 15 min. Then, choose Add ...
How to delete a trigger?
To delete a trigger, click on the X option that appear on the right side of the trigger.
Types of Actions to Trigger
Select an Action from the drop-down list.
Pre-defined Conditions For Intelligent Triggers
The available Predefined Conditions and its descriptions as follows: Condition Description Browser Browser used by the visitor in the website. (Values : Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Opera, Unknown) ...