Can I create a report based on the Note Creation Time or Note Modification Time?
Yes. You can create a report based on the Note Creation Time or Note Modification Time.
To do this, specify Note Creation Time or Note Modification Time as the column under the Criteria tab while creating the report.
Related Articles
What are Time Based Actions?
Time Based Actions are a combination of alerts, tasks, and field updates that are triggered on a specified time after the rule is executed. You can create maximum 5 time based actions and associate to a rule. There are two options to associate ...
What are Time Based Actions?
Time Based Actions are a combination of alerts, tasks, and field updates that are triggered on a specified time after the rule is executed. You can create maximum 5 time based actions and associate to a rule. There are two options to associate ...
Visitor Waiting Time Report
Below the Visitor Detail report, you will find the Visitor Waiting Time report. This report also has three separate views (Day, Hours and Embed), which you choose by clicking the view you want from the top left, just above the report’s box. Let’s ...
Visitor Waiting Time Ratio Report
The next report you can view in the Visitors section, is the Visitor Waiting Time ratio, where you can see what percentage of your visitors (and how many visitors that is) wait before an user answers their chat request. The waiting time segments ...
When my account is downgraded, what happens to the Time Based Actions that are scheduled for records?
Time Based Actions are available only in the Enterprise Edition. So when your account is downgraded, all the time based actions that are scheduled for the records will be deleted.