Can I hide a Widget in the Customer Portal?

Can I hide a Widget in the Customer Portal?

By default, hide option is provided to all the widgets in the Customer Portal Homepage. Widgets shown in the homepage are notified in orange and those hidden would be in grey. 

  1. To hide a widget, rollover your mouse on it to highlight the Visible at Home option. 
  2. Uncheck the option to hide the widget from being displayed in the customer portal.
  3. Click Save. 

However, if you want to show a hidden widget in the customer portal, check the Visible at Home option. 

    • Related Articles

    • Can I choose to show/hide a department from the Customer Portal?

      Yes, you can choose to show or hide a department in your organization's self-service portal.  While creating a department, you can leave "Don't show this department in customer portal" option unchecked to display the department in the Customer ...

    • Customer Portal

      The Customer Portal of  Support plays an important role in helping customers resolve their issues by themselves. You can customize this portal according to your requirements and give your customers access to it. For example, you can customize the ...

    • What are the access permissions available in the Customer Portal?

      You are provided with the following access permissions, for the customer portal.  All customers can access customer portal Only Registered customers can access customer portalTo set permissions, Goto Setup>Customer Portal>Access Settings

    • How do I customize Customer Portal home screen?

      You can customize your Customer Portal Home screen by adding Widgets and Sections based on your requirements.  You can also choose to hide or show the default widgets and sections in the portal.  To enable these customization,   Go to Setup>Customer ...

    • How to de-activate a Customer Portal User?

      To de-activate Customer Portal User, follow the steps mentioned below: Go to Setup> Customer Portal>Users.  You can find a list of Portal Users who have been added previously Select the user you intend to de-activate and click Deactivate Portal User.