Connect Your Gmail ID With SalesIQ

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• Connect Your Google Chat with SalesIQ

  You can now link your Google account with SalesIQ and chat with your visitors through Gmail chat. When you are not available to take up the chat through SalesIQ, you will receive it through Gmail chat if your Google account is linked with SalesIQ. ...

• Connect Your Google Apps Account With SalesIQ

  If you are a Google Apps user then before linking your Email Id with SalesIQ, please configure the SRV Records (part of DNS records) for your domain to connect salesIQ with your domain. Now, enter the Email ID in the XMPP/Google Chat textbox and ...

• Integrating Gmail wih Client Management

  Client Management allows you to retrieve your emails from Gmail within your CRM account. All you need to do is configure the POP settings and select you Gmail account as the mailbox. Follow the steps given below to integrate Gmail with Zoho CRM: ...

• How to Answer the Chat in Gmail?

  Now when the visitor initiates a chat, you will receive it through one of the bot. Type “Y” in the messaging area and hit Enter to accept the chat.

• Defining Departments inside your SalesIQ

  To better organize your Support operation, and maximize the ability to connect with customers, we made it easy to create Departments within your SalesIQ. Add all your customer supporting departments inside SalesIQ, and each Department can have their ...