How can I activate multiple currency for my organization?

How can I activate multiple currency for my organization?

f you are the Administrator then you can activate this feature by adding the home currency. Please note that once activated, you cannot deactivate the Multi-Currency feature. 

On activation:

  • The system will take a while to apply Home Currency as the record's Currency for all the existing records in the CRM account.
  •  All the users with the defined Administrator profile will receive an email, informing them that the multi-currency feature is activated in the organization's CRM account.
  • The exchange rates for the existing records will be set as 1.
  • The Currency Locale field will not be available under the Setup > Organization Settings > Company Details.

To activate multi-currencies & add home currency

  1. Click Setup > Organization Settings > Currencies.
  2. In the Currencies page, select the Home Currency from the drop-down list. 
    Note that the home currency cannot be changed. The format of the selected currency will be shown.


  3. Click the Customize link to change the following:
    1. Select the Thousand Separator from the drop-down list.
    2. Select the Decimal Places from the drop-down list.
    3. Select the Decimal Separator from the drop-down list.
    4. Click OK.
  4. Click Confirm.
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