How to de-activate a Customer Portal User?
To de-activate Customer Portal User, follow the steps mentioned below:
- Go to Setup> Customer Portal>Users.
- You can find a list of Portal Users who have been added previously
- Select the user you intend to de-activate and click Deactivate Portal User.
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Can I re-invite a Customer Portal user?
Yes, you can re-invite your Customer Portal user if they have not accepted their first invite. To re-invite a user, Goto Setup>Customer Portal>Users In the Customer Portal Users page, you can find the list of portal users and their confirmation ...
Customer Portal
The Customer Portal of Support plays an important role in helping customers resolve their issues by themselves. You can customize this portal according to your requirements and give your customers access to it. For example, you can customize the ...
How do I add Customer Portal for my organization?
Customer Portal for your subscription would be automatically enabled when you add a portal user. To add portal users to access your organization's self-service portal, follow the steps mentioned below: Go to Setup>Customer Portal>Users Click Add ...
Can I restrict departments for Customer Portal Users?
No, you cannot restrict a particular department for select Customer Portal users. However, while creating a department you can choose to hide it from being viewed in the Customer Portal.
What are the access permissions available in the Customer Portal?
You are provided with the following access permissions, for the customer portal. All customers can access customer portal Only Registered customers can access customer portalTo set permissions, Goto Setup>Customer Portal>Access Settings