While creating a task or event in CRM, you can set a reminder for it. There are two options for reminders:
- Alert through Email - On selecting this option, you can receive reminders for your tasks or events through emails.
- Alert through Pop-up - On selecting this option, you can receive pop up reminders for your tasks or events.
To set reminders for tasks
- In the Activities tab, click on the task for which you want to set reminders.
- In the Task Details page, click Edit.
Select the Remind At check box and do the following:
- Specify the time when you want the reminder.
- Specify the recurrence pattern. (Daily, Weekly, Monthly, etc.)
- Choose Alert Through Email or Alert Through Pop up as required.
- Click Save.
To set reminders for events
- In the Activities tab, click on the event for which you want to set reminders.
- In the Event Details page, click Edit.
Select the Remind At check box and do the following:
- Specify the interval of time to receive an alert before the event starts.
- Specify the recurrence pattern. (Daily, Weekly, Monthly, etc.)
- Choose Alert Through Email or Alert Through Pop up as required.
- Click Save. After creating an event, you can invite users, leads, or contacts for the event by clicking Add Invitees.
Note:
- If an email reminder is set for the event, then the event owner and also the invitees will get email reminders.
- If a pop-up reminder is set for the event, then the event owner and also the users (in your CRM account) added as invitees will get pop-up reminders.