I deleted a document in Google Docs. Will it be deleted in CRM also?

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• How many times will I have to authenticate my credentials with Google to access Google docs?

  You will have to authenticate your Google credentials only once i.e the first time you want to attach a document.

• How does Zoho CRM integrate with Google Docs?

  CRM uses the Google OpenID Federated Login API to attach documents from Google Docs.

• Where can I view the documents attached from Google Docs in the CRM system?

  You can view the attached documents under the "Attachments" section in the Record Details page.   

• How do I send attachments in Google Docs account?

  You can add your files saved in Google Docs as attachment in E-Mail. Click on the button ‘Google Docs’ to choose a file saved in your Google docs account as attachment to your email.

• If I do not have any documents in Google Docs, can I create one from the "Attach from Google Docs" page?

  No. You cannot create a document from the "Attach from Google Docs" page. The document has to be present in Google Docs for it to be attached to CRM.