Initiate Chat from Your Website

Initiate Chat from Your Website

Try to initiate a test chat from your website. This gives you a feel for what a pop-up style chat window will look like and how SalesIQ operates. 

  • Login into your SalesIQ dashboard
  • Then, login to your website and initiate a chat from your website.
  • The window that pops up is the default chat window, where after entering your information you can start your SalesIQ’s first live chat to test your system.

  • When you start the chat, you will notice the incoming chat on the left menu, with the visitors name under the “Waiting Visitors” heading.
  • To answer the incoming chat request, simply click on the visitor or just hover over it and click over the "Pick up" button.
  • The new live chat window open automatically into your SalesIQ dashboard. 

 


    • Related Articles

    • Website Feature: Live Chat

    • Initiate Chat from Your SalesIQ Dashboard

      To proactively chat with your website visitors you can initiate a chat from your SalesIQ dashboard. Login to your SalesIQ dashboard You could see the visitors Info, Visitor ID and Country Flag in the rings. Click above the Info.   The Visitor Info ...
    • Using Canned Messages to Initiate the Chat

      SalesIQ allows the agents to use canned messages for initiating a chat. Just type "#" followed by your text in the proactive chat window and see the system suggests canned messages for the text you type. Hit "enter" to select or press "Esc" to ignore ...
    • Initiating a chat to your website visitor

      A click over the visitor, will display the proactive chat window to initiate a chat. You just have to type your question and hit "enter" in the text box provided below or click “Start Chat” to initiate a chat with the visitor.
    • Website Support