Internal User Chat History
You can view the internal chat history, which you had between your users.
- Click "My profile".
- Click "Internal Chat history".
- Then a click on the chat to view the transcript which you prefer, will be displayed in the right side.
Related Articles
New User’s Visitor History View
The Visitor history page view when no visitor is tracked on your website. You will see two default tabs available “All Visitors” and “Returning Visitors”. You can also click on the “ Create your own list” link and create your own visitor views.
User Concurrent chat Limit
This configuration allows you to set the maximum number of concurrent chats for an user at a particular time. On reaching the limit the user status will be changed to engaged.
Visitor History
Wouldn’t it be great to observe the visitor’s visit-specific data such as which type of visitor visit your website, when they visited your site and how they reached your website? Visitor History is designed to help you find out more information about ...
Visitor History
Wouldn’t it be great to observe the visitor’s visit-specific data such as which type of visitor visit your website, when they visited your site and how they reached your website? Visitor History is designed to help you find out more information about ...
What is Activity History ?
Once the activity (Task or Event) is completed, it is moved to the activity history section so that you can focus only on pending tasks and upcoming events.