Inventory Management-Vendors
Vendors are the companies, individuals or contractors from whom your organization procures products and/or services.Creating Vendors
In CRM, you can create vendors by:
- Entering data in the vendor details form: You can manually fill in the Vendor details in the form.
- Importing vendors from external sources: You can gather data through various sources and import the CSV and XLS files into CRM.
Note
- Some of the standard fields may not be visible or editable depending on your organization's business process.
- In case you want to add or modify fields, please contact your System Administrator for more details on the usage of other fields.
Create Vendors Individually
You can create vendors individually by:
- Filling in the details in the vendor creation form.
- Cloning the vendor with a few changes in the existing vendor details.
To create vendors individually
- In the Vendors module, click New Vendor.
- In the Create Vendor page, enter the vendor details. (Refer to the Standard Fields)
- Click Save.
To clone vendors
- In the Vendors tab, click a particular vendor that you want to be cloned.
- In the Vendor Details page, click Clone.
- In the Clone Vendor page, modify the required details.
- Click Save.
Working with Vendors
Vendors include companies, people, and contractors from which your company gets products and services. They can be either direct manufacturers or resellers. In the CRM system typical vendor selection process involves the following steps:
- Evaluate your business needs and create requirements document (RFI/RFP).
- Collect information about vendors from Trade Magazines, Yellow Pages, Advertisements, referrals, and other channels.
- Send RFI (request for information) to vendors and scrutinize the primary list of vendors based on their response to your RFI.
- Send RFP (request for proposals) to selected list of vendors.
- Evaluate vendors based on the response to your RFP, conduct vendor interviews and short-list the vendors.
- Gather required information, such as product details, communication channel, product delivery process and others from the short listed vendors.
- In CRM - Vendors module, create vendor information, such as business address of the vendor, contact information of the persons you are dealing with, products supplied /to be supplied, purchase orders for the shipments, activities related to vendors and others. In addition, you can also attach the important documents related to each vendor.
- Periodically update the vendors' details and products purchased so that you can have a better visibility on your vendors/suppliers for the future procurement.
Availability
Profile Permission Required: Access to the Vendors Tab that includes View, Create, Edit and Delete permissions.
Associate Vendor with Other Records
You can create a 360-degree view of the vendor to display all the associated details, such as products, activities, contacts, and purchase orders.
- Products: To add products purchased from vendor.
- Purchase Orders: To create purchase orders for getting products from the vendors.
- Open Activities: To add new tasks and events.
- Closed Activities: To track closed tasks and events.
- Attachments: To add files to the vendor record.
- Contacts: To add contacts related to vendors.
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