List of Dynamic Text Available in Zoho SalesIQ

List of Dynamic Text Available in Zoho SalesIQ

Dynamic Canned Text What it represents
%visitor.name% Name of the visitor in the website.
%visitor.id% Reference ID for the visitor in the website.
%visitor.email% Email Address of the visitor in the website.
%visitor.phone% Contact number of the visitor.
%visitor.department% Name of the department to which the visitor has initiated the chat.
%visitor.question% Question raised by the visitor while initiating the chat.
%visitor.ip% IP address of the visitor visiting the website.
%attender.name% Name of the user attending the chat.
%visitor.pagetitle% Title of the page, from where the visitor has initiated the chat.
%visitor.pageurl% URL of the page, from where the visitor has initiated the chat.
%visitor.referrer% Source from where the visitor is referred from.
%visitor.state% State/Province of the visitor located in.
%visitor.city% City of the visitor located in.
%visitor.country% Country of the visitor accessing the website.
%visitor.timezone% Time zone of the visitor accessing the website.
%visitor.latitude% Latitude of the visitor.
%visitor.longitude% Longitude of the visitor.
%visitor.operating.system% The operating system used by the visitor.
%visitor.browser% The browser used by the visitor.
%visitor.browser.version% The browser version used by the visitor.
%web.embed.name% The web embed where the visitor has initiated the chat.
%platform% The platform used by the visitor's in their system.
%screen.resolution% Screen resolution of the visitor's system.
%search.engine% Search engine used by the visitor to reach the website.
%search.query% Search Query (Keyword)used by the visitor to reach the website.
%attender.email% Email address of the attender who attends the chat.
%smart.timenow% Timeperiod in the sequence of the day (Eg. Morning, Evening).
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