Managing and Adding agents to your Department

Managing and Adding agents to your Department

You can add agents to your department from the list or you can search an agent with their Email Address.

  1. Go to "Settings".
  2. In the "Departments" section, click the “+ Add” button.
  3. Add the Department name and description.
  4. Choose whether this department will be "Public" or "Private".
  5. Move down to "Manage agents for this department" and select the agent from the list below or search through entering the agent email address.
  6. Click "Add" to create the new department.

 

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