Live Chat is an easy-to-use, quick-to-implement, live chat software solution designed for small and medium sized businesses. Live Chat streamlines the implementation process, so you can connect with customers in minutes and instantly start wowing them with quick, efficient customer support delivered directly through your existing web presence. Regardless of your size or budget, there is a Live Chat plan built to fit your specific needs. Explore the user guide and other resources located here to help you get the most out of your Live Chat. Learn more about getting started and customizing your live chat software, or explore Live Chat's robust features and how to squeeze the most power out of them for your business.
Related Articles
Overview
Support is an online, Web-based helpdesk software application. It enables you to support your customers effectively. All tickets that are sent through e-mails or received over the telephone are converted or logged as tickets. You can assign tickets ...
Overview Dashboard
The Overview section in the Reports module, is a robust dashboard that gives you a feel for everything going on throughout your entire Live Customer Support Chat operation. When you enter the Reports module, by clicking Reports on the left-hand ...
How to change the range you run the Business Overview dashboard?
Click Reports. In the Overview section, click the Drop-Down Menu at the top left. Choose the pre-defined option you want to run the reports for: Today, Yesterday, This Week, Last Week, This Month, Last Month. Click whichever time frame you want to ...