You can personalize the sound setting for tracking, when a visitor visits the website and leaves out.

• Click your name at the top right corner.
• From the drop-down menu click "Personalize".
• The "Personalize" window will pop up. Choose the "Sounds tab" followed by the "Visitor events".
• The last two in the visitor events will customize the tracking sound events.
  • Visitor on - board – When a new visitor visits the website
  • Visitor departed – When a visitor leaves the website
• By clicking on the drop-down menu to the right of event name, allows you to choose from different sound options or choose "None" if you wish, not to have a sound notification for that particular event.
• Each time you make a change by clicking the name of that particular sound the system automatically saves it to your new choice. Once you have chosen which sounds you want for each event, simply click the X symbol at the top right to return to the SalesIQ operator console window.