Request Data Backup

Request Data Backup

You can send a one-time backup request or schedule a weekly, biweekly or monthly data backup. You will be charged $10 (USD) for every backup. In the Paid Editions, you get 2 free data backups per month. For example, if you have requested to get data backup every week, then of the 4 data backup for a month, you will be charged $20 USD (2 free backups and 2 paid).

To request a data backup

  1. Sign in to your CRM account with the Administrator privileges.
  2. Click Setup > Data Administration > Data Backup.
  3. In the Data Backup page, select the Backup Starts on date.
  4. Select an option from the Repeats drop-down list:
    • None: There will be no subsequent backups scheduled.
    • Weekly: Specify the details to schedule a weekly backup.
    • Every 2 Weeks: Specify the details to schedule data backup every 2 weeks.
    • Monthly: Specify the details to schedule a monthly backup.
  5. Click Submit.
  6. In the Credit Card information page, do the following:
    • Enter the Street Address and the Zip/Postal Code in the respective boxes.
    • Select the Country from the list.
    • Enter the State and the Phone number in the respective lists.
    • Select the Card Type from the list. ( Visa, for example)
    • Enter the Card number and the Card verification number (CVV) in the respective boxes.
    • Select the date, month, and year from the Card expires on lists to specify the card expiration details.
    • Select the check box to agree to the terms of service, privacy policy, and anti-spam policy.
    • Click Update.
      Note, that the 'Update' button will be enabled only after you select the check box. 
      Your request for manual data backup will be processed and a notification email with the download link will be sent to your Email ID.

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