You can send a one-time backup request or schedule a weekly, biweekly or monthly data backup. You will be charged $10 (USD) for every backup. In the Paid Editions, you get 2 free data backups per month. For example, if you have requested to get data backup every week, then of the 4 data backup for a month, you will be charged $20 USD (2 free backups and 2 paid).

To request a data backup

1. Sign in to your CRM account with the Administrator privileges.
2. Click Setup > Data Administration > Data Backup.
3. In the Data Backup page, select the Backup Starts on date.
4. Select an option from the Repeats drop-down list:
• None: There will be no subsequent backups scheduled.
• Weekly: Specify the details to schedule a weekly backup.
• Every 2 Weeks: Specify the details to schedule data backup every 2 weeks.
• Monthly: Specify the details to schedule a monthly backup.
5. Click Submit.
6. In the Credit Card information page, do the following:
   • Enter the Street Address and the Zip/Postal Code in the respective boxes.
   • Select the Country from the list.
   • Enter the State and the Phone number in the respective lists.
   • Select the Card Type from the list. ( Visa, for example)
   • Enter the Card number and the Card verification number (CVV) in the respective boxes.
   • Select the date, month, and year from the Card expires on lists to specify the card expiration details.
   • Select the check box to agree to the terms of service, privacy policy, and anti-spam policy.
   • Click Update.
     Note, that the 'Update' button will be enabled only after you select the check box. 
     Your request for manual data backup will be processed and a notification email with the download link will be sent to your Email ID.