There are instances where spammers can use your snippet code into
their website. This might create an artificial increase in chat volumes
through harassers or spammers. Adding your website URL will restrict all
the incoming chats from other domain.
Go to "Settings".
In the Web Embed section, click on the name of the embed, to enter the Embed details page.
Hover over the “restricted “section, and click “Edit”.
Enter your domain URL click “Save” to confirm the changes you have made.
Yes, you can restrict certain agents from deleting the requests by setting up permissions in the respective agents profiles. Please goto Setup >> Admin Settings >> Profiles. In the Profile setting page, edit the profile ...
No, you cannot restrict a particular department for select Customer Portal users. However, while creating a department you can choose to hide it from being viewed in the Customer Portal.
Yes. You can restrict the reports only to certain selected users, roles, or groups. You can do so by creating a Report Folder and giving access to the users, roles, or groups. Follow the steps given below to create a report folder with restricted ...