Send E-mail from Visitor Information

Send E-mail from Visitor Information

You have an option to email your visitors from the visitor history tab. By clicking on the Send Mail option, you can mail to the visitors registered mail ID.

Once the Send Email button is clicked, the email composing section will appear. Type the email you would like to send the visitor at a click. You also have an option to CC the email and save as draft.

 

If an email is sent to the visitor, a small icon will appear near the visitor name in the visitor list.

 

Notes

You can add important notes about your visitor in the notes section for future follow-up.

 

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