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Set a Topic to private.
You can set a Topic (including all the solutions under it) to private, so that it is not visible in the customer portal. To set a topic as private, Go to Solutions tab in Helpdesk Right click on a Topic and select Make all solutions Private Your ...
Set Currency
Currency settings are an organization specific feature. By default, the currency is set to US dollars ($). However, user(s) with Administrator privilege can change the currency settings depending on the organization's requirement. Based on the ...
Set Discount
While creating price book information, you have an option to choose your Pricing Model based on your business requirement. You can choose from the following options: No discount Flat Discount Differential Discount To define the pricing model with no ...
Set Your Own Filters
There are two options available that allows you to set your own filters to list the visitors visiting your website.
Set up Autoresponders
Autoresponders are the solution to send automated replies and follow-up emails to the prospects and customers. Once you receive a response from the lead or contact, you have to manually exclude the contacts from the mailing list. See ...