Setting up your Conditions for Customization

• Related Articles

• Setting up your Values for Customization

  Once the condition are defined you can provide a value for the set condition. A click on “enter a value ” will provide you a list of values available in SalesIQ or you can input it manually. You can add multiple values to these fields by adding a ...

• Setting up a Criteria for Customization

  Tracking allows you to define a criteria for the set conditions. It enhances the customization of filtering the website visitors and prioritizing them more precisely. is equal to not equal to between is greater than is lesser than begins with ends ...

• Customization

  Customize  Support as per your business requirements. You can edit and customize the layout of the page.  Ticket Statuses Support allows you to assign each ticket with a status, to know how many tickets your team has resolved and how many are ...

• Predefined Tracking Conditions

  The below conditions are available for agents to customize the priority circle in their dashboard. Condition Description Browser Browser used by the visitor in the website. (Values : Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla ...

• Pre-defined Conditions

  The available Predefined Conditions and its descriptions as follows: Condition Description Browser Browser used by the visitor in the website. (Values : Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Opera, Unknown) ...