Spam messages appear in my Inbox.
Select the messages that are ‘Spam’ and select Mark as spam to mark a bulk of email as spam. To mark a single message as Spam, click the Spam icon across the list.If you find that you receive spam consistently from a particular email address, add them to your blacklist from the Spam settings page.
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Some authentic messages appear in my spam.
The sender may be using a different IP address to send email, other than the permitted range for his domain. Even in such a case, the message might land in spam, when you find authentic messages landing in spam, add the sender or the domain to your ...
Spam mails come into my Inbox. How can I stop them?
Mail, has self learning Spam mechanism. Hence instead of directly deleting the spam,select the spam messages, Click ‘Mark As’ and select ‘Spam’. Further if you find that a particular email address or domain always sends you spam, add the email ...
I have created a filter. How to use it on the existing email messages in my Inbox?
You can apply any filter on the existing messages in the Mailbox also. Select the filters and click Run Through filters in the settings page. You will be prompted to specify the folder on which you want to apply the filter. To apply filters on ...
Canned Messages
We designed Visitor tracking & Live chat to give your team the tools it needs to deliver better, more personal customer support to your customers quicker. Because of the on-demand nature of live support chat, you have the ability to handle support ...
Configuring Embed Specific Messages
When your customers click-to-chat with your SalesIQ, and an user answers that chat, you can pre-program a message to automatically be entered as the chat begins. This message can be customized for each specific embed, to ensure you give a ...