Tracking Summary

Tracking Summary

The tracking summary line graph displays the overall summary about the visitor tracking in your website.

  • Visits - Count on total visit in the website.
  • Contacted - Count on number of proactive triggers initiated by the agent.
  • Responded - Count on chats replied by the visitor on proactive chat triggers.

Note: But you are not limited to viewing reports only for today, and it is easy to change the range of the report.