Types of Actions to Trigger

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• Actions

  This section provides the entire actions performed by the website visitor and the actions carried out by the user for the visitor. The below details will be listed: Landing Page - Clicking on the link will take you to the page visited by the visitor. ...

• How to delete a trigger?

  To delete a trigger, click on the X option that appear on the right side of the trigger.

• Types of Chat Monitors

  User Name : If you want to monitor all the conversation of a specific agent with the visitor, then select the name of the agent from the User Name drop-down that is populated with the list of available agents.   IP Address : If you want to monitor ...

• Types of Web Embeds

  Not only can you customize your buttons, widgets, and chat windows to match your brand’s look-and-feel, but we also give you the freedom to choose where and how you include live chat, and give you multiple options of how to display to your customers ...

• What are Time Based Actions?

  Time Based Actions are a combination of alerts, tasks, and field updates that are triggered on a specified time after the rule is executed. You can create maximum 5 time based actions and associate to a rule. There are two options to associate ...