View and Edit the Configured Department

View and Edit the Configured Department

To view or edit the configured department:

  1. Click "Settings".
  2. In the "Departments" section, click on the department name.
  3. Here you can edit the department name, description, and choose whether the department is Public or Private. You can also manage the users of this department below.
  4. Click on the "Save" button to update the changes.
    • Related Articles

    • Enable the Configured Department

      You can Renable the configured department in Zoho SalesIQ at any time on need after disabling it. Click "Settings". In the "Departments" section, click on the department name. Click the "Enable" button on the right top corner.  
    • Disable the Configured Departments

      You can disable the configured department when it is no longer required or if you would like to freeze it for some time. Click "Settings". In the "Departments" section, click on the department name. Click the "Disable" button on the right top corner.
    • View and Edit Existing Embeds

      To view and edit the existing, default embed:   Go to "Settings". In the "Web Embed" section Click on an Embed’s name to navigate to the embed chats details. Here you can view and edit your current Embed information. If you have made any changes, ...
    • Edit Records

      You can edit Zoho CRM records from your Android phone To edit a record Go to the module (Leads, Accounts, Contacts, etc.). Tap the record that you want to edit. Tap the More Options icon and then tap Edit. Modify the details of the record and ...
    • What is a Department?

      Departments can be various divisions in your organization. For example, Sales, Support, IT, HR, Admin, Finance can be configured as separate departments.