Viewing In-depth Visitor Information

Viewing In-depth Visitor Information

While in a chat, if you want to or need to see more information about the visitor you are chatting with, click the Information icon, at the top right of the chat window to display the visitor’s complete info. 

 

This detailed view will give you access to the visitor’s IP address, more detailed location information—including State and City, along with advanced browser and operating system information.

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