Each visitor is tracked individually. Once the visitor visits your website, visitor country flag will be displayed in the priority circle with a tool tip over it. Your visitors are pulled into the priority circle based on your priority customization. The star shaped images displayed are the visitors yet to be moved into the priority circle. These visitors will be moved into the priority circle once your conditions, configured in the ‘customize’ are met.

The visitor country flag and the tool tip over it provides the basic information about the visitor, before initiating a chat. 

1. Repeated - The visitor is accessing the website repeatedly.
2. Contacted - Visitor contacted by the agent.
3. Responded - The visitor has responded back to the agent.
4. Clicked - The visitor has clicked the live chat.
5. Triggered - Visitors initiated with auto chat invite.
6. Page navigation - The visitor is navigating from one page to another.
7. Chat - The visitor has already had a live chat with the user.
8. Country flag - Country flag of visitor visiting your website.
9. Name - The visitor's name will be displayed if SalesIQ has the visitor details else SalesIQ provides a unique reference generated to the visitor.
10. Time - Time spent by the visitor in the website.
11. Prospects - Visitors yet to be moved into your priority circle.