Visitor Activity

Visitor Activity

The activity performed by the visitor like Visits, Pages Accessed, Frequency of the visitor, and Source of each visit can be viewed here.

 

You can view the visitor activity for a period of time by choosing a range in the calendar. Click on the calendar option next to the visitor behavior heading, now choose a range in the calendar. The data below will be changed according to the chosen time period.

You can also choose a presets available in the calendar to view the visitor activity.

  • This Week
  • Last Week
  • This Month
  • Today
  • Yesterday

 

  1. Visits - The number of times the visitor visited your website in the chosen period of time.
  2. Frequency of the Visitor - The website visitors frequency of visiting your website over a period of time will be displayed here.
    • Rarely
    • Daily
    • Weekly
    • Monthly
    • Yearly
  3. Pages Accessed - Pages accessed by the visitor between the chosen range.
  4. Source - The source of the visitor to reach your website each time.
    • Campaigns
    • Direct
    • Search Engine
    • AdWords
    • Social Media
    • Referral - To know the referrer link, hover over the referral.

    • Related Articles

    • User Activity Ratio Report

      The User activity ratio report lets you view the aggregate time your users spend chatting with visitors against time they sit idle. You can filter this report by department, or view all of your departments together to see the overall activity ratio ...

    • What is Activity History ?

      Once the activity (Task or Event) is completed, it is moved to the activity history section so that you can focus only on pending tasks and upcoming events.

    • User Activity Ratio Report

      On the right, you will see the User Activity Ratio report, which displays an User’s chat time vs. their idle time for the defined time period.

    • User Activity by Hour

      On the left you will see a graph of User Activity by hour. This report lets you see which hours of the day this particular agent is busiest, displaying the number of visitors they both Attended Online and Closed for each hour.

    • Users Activity Report

      The first report in the Users section, is the Users Activity report, which displays all of your user’s vitals in table form. In this report you can view the User Info's like: Total Duration: Time Spent by the user on SalesIQ Total Chats: Number of ...