Visitor Events

Visitor Events

These are the sound notification, which takes place when a visitor performs an action.

  • Incoming Visitor Chat:  the sound notifying you of an incoming visitor chat. By default this sound is a ringer.
  • Visitor About to Leave the Chat:  the sound the system uses to notify you that a visitor is about to leave a chat session.
  • Chat Message from Visitor:  the sound that notifies you each time you receive a message from a visitor.
  • End of Chat:  the sound that notifies you of a particular chat ending.
  • Chat Message from Visitor:  the sound that notifies you each time you receive a message from a visitor.
  • Visitor has left the Chat Session:  the sound the system plays to notify you of a visitor in a particular chat leaving that active chat session.
  • Visitor on-board:  the sound notifying you, when a visitor visits your website.
  • Visitor departed:  the sound notifying you, when a visitor leaves your website.
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