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User Events
These are the sound notification, which takes place when an user performs an action. Chat Transfer Alert: the sound that plays to inform you of an incoming chat transfer request from another user. Invitation for Group Support: the sound notifying ...
Create Events
An event is an activity that happens at a given place and time. They are listed in the CRM's Home page of the user, Activities home page, Calendar and in other related records. Availability Profile Permission Required: Access to the Activities Tab ...
Events in Calendar
Team Collaboration calendar is an easy way to securely and quickly organize meetings, events, schedule appointments, manage deadlines and more - all with a browser from your desktop. A shared online Team Collaboration calendar is easy for the ...
Visitor History
Wouldn’t it be great to observe the visitor’s visit-specific data such as which type of visitor visit your website, when they visited your site and how they reached your website? Visitor History is designed to help you find out more information about ...
Visitor Information
You will also be able to view the visitor information in the messaging area of the chat window and inside the contact details box. You can view the name of the visitor below the bot name in the chat window while assisting the visitor.