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Lead Score
The score earned by the visitor during their visit to your website is called Lead Score. You can identify the type of visitor based on their Lead score. The higher the lead score in the Visitor history, the higher the probability of closing the deal. ...
How does the Lead Scoring recalculate the score?
The score accumulated in the Lead score of the visitor will recalculate based on the interval to reduce the lead score upon the period of inactivity. You can set the recalculating period of the lead score in the Advanced Configuration section of ...
Visitor History
Wouldn’t it be great to observe the visitor’s visit-specific data such as which type of visitor visit your website, when they visited your site and how they reached your website? Visitor History is designed to help you find out more information about ...
Visitor Information
You will also be able to view the visitor information in the messaging area of the chat window and inside the contact details box. You can view the name of the visitor below the bot name in the chat window while assisting the visitor.
Visitor Activity
The activity performed by the visitor like Visits, Pages Accessed, Frequency of the visitor, and Source of each visit can be viewed here. You can view the visitor activity for a period of time by choosing a range in the calendar. Click on the ...