What is an embed? How do I use it? And where can I put it?
Think of an embed as the location where you install a click-to-chat button, through which your customers connect directly with you. All you have to do is copy and paste each embed's specific code from your dashboard to where you want it to appear in your website. Because embedding these widgets is the only thing between you and live interaction with your customeres, we made it easy-as-pie to create, customize and implement multiple widgets and add live chat connectivity to anywhere and everywhere your customers explore.
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Adding a new embed
While you can plug the same embed onto multiple pages of code, or in your template to appear on all of your pages. You also have the flexibility to create new embeds and specifically design those chat portals for specific pages, products, departments ...
Configuring Embed Specific Messages
When your customers click-to-chat with your SalesIQ, and an user answers that chat, you can pre-program a message to automatically be entered as the chat begins. This message can be customized for each specific embed, to ensure you give a ...
Customizing languages in the Web Embed
Web embed picks the default visitor browser language. Changing the browser language will change the languages in your embeds. SalesIQ supports eighteen languages in embeds. French German Spanish Dutch Norwegian Turkish Russian Portuguese Italian ...
Customize the Embed’s Display Messages
Go to "Settings". In the Web Embed section, click on the name of the specific embed you would like to edit. In the Configure Messages section, click "Configure Messages" to bring up the specific messages you can edit. Hover over each message you want ...
Use Signature
While sending emails to your customers, you can embed a signature automatically in the body of the message. Signatures can be customized as per your requirement. To use the signature feature Click Setup > Personal Settings > Account Information. In ...