What is the Order of Visitor Routing?
The rules follow a top-down execution method, whichever rule first
matches the visitor criteria will be executed. You can rearrange the
rule order by Dragging and Dropping the rule (Top-Down, Bottom-Up).
Related Articles
What is the Order of Visitor Routing?
The rules follow a top-down execution method, whichever rule first matches the visitor criteria will be executed. You can rearrange the rule order by Dragging and Dropping the rule (Top-Down, Bottom-Up).
What is Visitor Routing?
Now you can separate and route the visitors to specific agents using the Visitor Routing option, you can set specific filters for the visitors by setting different rules and route the visitors to different agents. For example, if your major customers ...
Visitor Routing Options
Now, set a criteria for your condition by selecting an option from the drop-down. Do not route - Visitors will not be routed to any Users. Route one by one - Visitors will be routed to the Users one by one, when they are online. Route to First ...
Visitor Routing Options
Now, set a criteria for your condition by selecting an option from the drop-down. Do not route - Visitors will not be routed to any Users. Route one by one - Visitors will be routed to the Users one by one, when they are online. Route to First ...
How to delete a Visitor Routing Rule?
To delete a rule, click on the X symbol in the right side of the rule.