Why is my signature not populated in the email messages that I send from CRM?

Why is my signature not populated in the email messages that I send from CRM?

There are two ways of sending emails.

  • You can send if from the Email tab (through Mail) 
  • You can send it from with a specific record (leads, Clients etc.)
When you send it through the Email tab, the signature that you had added in Mail, will be populated in your email. Whereas, when you compose an email from within a lead or contact, the CRM signature will be populated. 

Please ensure that you have the signature enabled for each mode of sending emails.

Related Links
Adding Signature in CRM company
Add Signature in Mail

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