Why is my signature not populated in the email messages that I send from CRM?

Why is my signature not populated in the email messages that I send from CRM?

There are two ways to send emails.

  • You can send it from the Email tab (through Mail)
  • You can send it from within a specific record (leads, Clients etc.)
When you send it through the Email tab, the signature that you had added in Mail, will be populated in your email. Whereas, when you compose an email from within a lead or contact, the CRM signature will be populated.

Note: Please ensure that you have the signature enabled for each mode of sending emails.


Related Links
Adding Signature in CRM account
Add Signature in Mail