When you try to print a tax return, the following error message appears: 'The laser printing package has not been installed in this version of CrossLink. If this is a new installation, you will need to apply a printing update in order to activate ...
When you try to transmit to the Central Site, the following error message appears: 'Login refused, BAD PASSWORD' CAUSE This issue can occur if any of the following are true: The User ID entered in CrossLink is incorrect. The password entered ...
You may receive this error message if any of the following conditions are true: Another computer has already transmitted to the Central Site using the specified User ID. You are transmitting from a newly purchased computer. RESOLUTION When you ...