How do I customize Customer Portal home screen?

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• Customer Portal

  The Customer Portal of  Support plays an important role in helping customers resolve their issues by themselves. You can customize this portal according to your requirements and give your customers access to it. For example, you can customize the ...

• How can I customize the Home tab?

  You can customize the Home tab of your  CRM account by adding what we call as components. Adding components to the Home tab is like creating a desktop shortcut to your favorite apps on your computer. It’s for quick and easy access to the things that ...

• Can I customize the look and feel of the portal?

  Yes, you can rebrand your customer portal, so that it mimics your own website. You can pick the color of the fonts and background from the color palette provided. You can also select one of the default themes available.  To customize the color of ...

• How do I add Customer Portal for my organization?

  Customer Portal for your subscription would be automatically enabled when you add a portal user. To add portal users to access your organization's self-service portal, follow the steps mentioned below: Go to Setup>Customer Portal>Users Click Add ...

• Can I restrict departments for Customer Portal Users?

  No, you cannot restrict a particular department for select Customer Portal users. However, while creating a department you can choose to hide it from being viewed in the Customer Portal.