Visitor Tracking - List View

Visitor Tracking - List View

Each visitor is tracked individually. Once the visitor visits your website, visitor country flag will be displayed in the priority circle with a tool tip over it. Your visitors are pulled into the priority circle based on your priority customization. The star shaped images displayed are the visitors yet to be moved into the priority circle. These visitors will be moved into the priority circle once your conditions, configured in the ‘customize’ are met.

The visitor country flag and the tool tip over it provides the basic information about the visitor, before initiating a chat. 

 

  1. Repeated - The visitor is accessing the website repeatedly.
  2. Contacted - Visitor contacted by the agent.
  3. Responded - The visitor has responded back to the agent.
  4. Clicked - The visitor has clicked the live chat.
  5. Triggered - Visitors initiated with auto chat invite.
  6. Page navigation - The visitor is navigating from one page to another.
  7. Chat - The visitor has already had a live chat with the user.
  8. Country flag - Country flag of visitor visiting your website.
  9. Name - The visitor's name will be displayed if SalesIQ has the visitor details else SalesIQ provides a unique reference generated to the visitor.
  10. Time - Time spent by the visitor in the website.
  11. Prospects - Visitors yet to be moved into your priority circle.

    • Related Articles

    • Visitor Tracking - Rings View

      Visitor Tracking Views The visitors visiting your website will be tracked by SalesIQ and the visitors will be prioritized and shown in the Visitor Online tab. The tracked visitors can be prioritized in two different ways. They are: Rings View and ...

    • Visitor Tracking

      Integrate Visitor tracking & Live chat to your website/blog and convert website visitors to customers. Initiate proactive chat with visitors, engage effectively and close more deals. Monitor visitors real time and gain more insights about their ...

    • Manage list view

      Standard List Views In the <Module> Home page, you can select the required list view from the View drop-down list. You can only rearrange the order of the columns or add more columns to the standard view modes. Some of the standard list views are: ...

    • View Month & List View for Events

      For the events, you can view the list of records in two types of views: List view and Month View. To view events in month view Go to Events module. In the Record List page, tap the Month icon. The events will be displayed in a month view.

    • Change List View in iPad

      You can change the list view that helps you filter the required data based on specified criteria. In each module all the standard and custom list views are available To change list views Go to any module. The records will be listed based on the List ...