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Cold Visitors
The visitors who don't fall under any category will be listed under the Cold visitors tab. In cold visitors the following visitor information is displayed: Name/Random ID of the visitor (The star above the Name/Random ID denotes the repeated visitor) ...
Repeated Visitors Report
Discover what percentage of your visitors are new customers versus those who are returning again to seek support through your on-demand customer support software.
Visitors Regions Report
The Visitors Regions report, displays the visitors who have interacted with your SalesIQ over the defined time period by the country they are located in on a map. The darker green the country, the more visitors from that country. You can hover over ...
Track Your Website Visitors
Getting the SalesIQ code on your website will enable the visitor tracking. You can now track all the visitors visiting your website in your SalesIQ Dashboard. The SalesIQ dashboard consist of two different views, they are: Rings View List View Rings ...
Routing Visitors Through Embeds
Once you have created a few different embeds, you can start thinking strategically about how you want to direct the chat traffic coming in from these portals into your SalesIQ. You have the ability to create and configure specific embeds for specific ...