Block an IP Address from Initiating Chats to your SalesIQ

Block an IP Address from Initiating Chats to your SalesIQ

To Block an IP Address from Initiating Chats, do the following:

  1. Go to "Settings".
  2. In the Blocked IPs section click "Add".
  3. Enter the IP address you want to block and add a comment about the reason for blocking.
  4. Click on the "Save" to record your settings.

Visitors from the black-listed IP addresses cannot access your embedded chat widgets in Zoho SalesIQ.

Note: IP blocking has to be approved by a user with supervisor or administrator role, if the user with associate role blocks it.

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