Overview Dashboard

Overview Dashboard

The Overview section in the Reports module, is a robust dashboard that gives you a feel for everything going on throughout your entire Live Customer Support Chat operation.

When you enter the Reports module, by clicking Reports on the left-hand navigation, you will automatically enter the Business Overview dashboard. By default the dashboard will be displaying the reports for the current day only.

 

Note: In the future, whichever time frame you have last selected from the drop-down menu will be displayed

But you are not limited to only viewing reports for Today only, and it is easy to change the range you run any report on.

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