The available Predefined Conditions and its descriptions as follows:
Condition | Description |
Browser | Browser used by the visitor in the website. (Values : Apple Safari, Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, Opera, Unknown) |
Country | Country of the visitor accessing the website. |
CRM Contact | Contact information of your website visitors in Zoho CRM, Click to know more. |
CRM Lead | Lead information of your website visitors in Zoho CRM. Click to know more. |
CRM Potential | Potential value of your website visitors in Zoho CRM. Click to know more. |
Campaign Source | UTM used to identify a search engine, newsletter name, or other source. |
Campaign Medium | UTM used to identify a medium such as email or cost-per- click. |
Campaign Term | UTM used for paid search eg: keywords for the ad. |
Campaign Content | UTM used for testing and content-targeted ads. |
Campaign Name | UTM used for keyword analysis to identify a specific product promotion or strategic campaign. |
IP address | IP address of the visitor visiting the website. |
Landing page | URL of the page where the visitor have landed in the website. |
Landing page title | Title of the page where the visitor landed in the website. |
Number of past chats | Count on number of past chats with the visitor. |
Number of visits | Count on number of visit by the visitor in the website. |
Operating System | Operating system used by the visitor. (Values : Android, Apple iPhone, Apple iPod, Apple Macintosh, Blackberry, Kindle, Linux, Microsoft Windows, Motorola, Nintendo, Nokia, PlayStation, Sun Solaris, Symbian, Web OS) |
Referrer | Source from where the visitor is referred from. |
Region | Region of the visitor in the website. (Values : Asia Pacific, Canada, Europe the Middle East and Africa, North America, South America, United Kingdom) |
Search engine | Search engine used by the visitor. (Values : Baidu, Bing, Google, Inktomi, Teoma, WebCrawler) |
State | State of the visitor accessing the website. |
Visitor Type | The type of visitor in your website. (Values : All, New, Returning) |
Visitor Info | Use our JavaScript APIs to set the values. |
Web Embed | Embed in the website where he visitor is accessing. |
Advanced | To set two or more conditions. |
City | City from where the visitor is accessing the website. |
Visitor Type in CRM | Category of the visitor in CRM. (Values: Contact, Customer, Lead, Not Available, Prospect) |
Select the required condition in the drop down and enter the value in the text box.