Setting up a Criteria for Customization
Tracking allows you to define a criteria for the set conditions. It
enhances the customization of filtering the website visitors and
prioritizing them more precisely. - is equal to
- not equal to
- between
- is greater than
- is lesser than
- begins with
- ends with
- contains
Related Articles
Setting up your Conditions for Customization
Tracking allows the agents to modify and set their predefined conditions for prioritizing the visitors into their dashboard.
Setting up your Values for Customization
Once the condition are defined you can provide a value for the set condition. A click on “enter a value ” will provide you a list of values available in SalesIQ or you can input it manually. You can add multiple values to these fields by adding a ...
Customization
Customize Support as per your business requirements. You can edit and customize the layout of the page. Ticket Statuses Support allows you to assign each ticket with a status, to know how many tickets your team has resolved and how many are ...
Search Records by Criteria
This option enables you to search records based on the a search criteria. You can search records by criteria in two ways. By specifying your own search criteria By selecting the defined search criteria To search records by criteria Click the ...
Team collaboration Customization
Team collaboration customization facilitates options to reorder and organize tabs, file bugs, post a forum topic and upload documents all through an email. The Team collaboration Customization icon is displayed on the right side of the dashboard. You ...