Using autocomplete in Canned Messages

Using autocomplete in Canned Messages

SalesIQ provides shortcuts for the agents using canned messages. These are handy during the live chat session.  It can be used for replying a live chat session or while initiating a proactive chat with your website visitor.

Just type "#" followed by your text in the chat window and see the system suggests canned messages for the text you type. Hit "enter" to select or press "Esc" to ignore the system suggestion.

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