The 'Send Mail' button to send individual emails is not working. What should I do?

The 'Send Mail' button to send individual emails is not working. What should I do?

When you click the 'Send Mail' button, a popup window (email composer) opens. Before planning to send emails, make sure that the popup blocker is not enabled.

To disable popup blocker in Mozilla browser

  1. In the browser, click Tools > Options.
  2. In the Options pop-up window, click Content.
  3. Under the Content tab, clear the Block pop-up windows check box.
  4. Click OK.

To disable popup blocker in Internet Explorer browser

  1. In the browser, click Tools > Pop-up Blocker > Turn Off Pop-up Blocker.

To disable popup blocker in Chrome browser

  1. In the browser, click  (Settings icon) > Options.
  2. In the Google Chrome Options popup window, click Under the Hood > Content Settings.
  3. In the Content Settings popup window, select the Pop-ups tab.
  4. Under the Pop-ups tab, select the Allow all sites to show pop-ups option.
  5. Click Close.

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