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User Activity Ratio Report
The User activity ratio report lets you view the aggregate time your users spend chatting with visitors against time they sit idle. You can filter this report by department, or view all of your departments together to see the overall activity ratio ...
User Activity Ratio Report
On the right, you will see the User Activity Ratio report, which displays an User’s chat time vs. their idle time for the defined time period.
Users Activity Report
The first report in the Users section, is the Users Activity report, which displays all of your user’s vitals in table form. In this report you can view the User Info's like: Total Duration: Time Spent by the user on SalesIQ Total Chats: Number of ...
Users Activity Report
To the right of the Visitor Regions report, you have access to the Users Activity report, which displays the activity of all of your users throughout the day, for the selected time frame. The red line graph tracks the average amount of visitors ...
Visitor Activity
The activity performed by the visitor like Visits, Pages Accessed, Frequency of the visitor, and Source of each visit can be viewed here. You can view the visitor activity for a period of time by choosing a range in the calendar. Click on the ...